SIF & Locator FAQ

SIF & Locator FAQ

Q: I have requested an ID in Locator but I’m not seeing it in PS.

A: The sync process is not immediate. The systems require a few minutes (up to 10) to process the data event.

Q: What happens if a student record is updated in PS?

A: The system is configured that when certain data changes on the record, it will send out a change event to Locator.  It will do this automatically or if a district republishes the data before the event is processed.

Q: What happens when a student is exited from a school by changing the student school enrollment record to have an Exit Date of today or earlier?

A: SIF will send out a change event to Locator.  It will do this automatically or if a district republishes the data before the event is processed.

Q: When a student school enrollment record is deleted from PowerSchool, will a SIF Delete Event be sent for that record?

A: If the record get’s deleted, the system will send Locator a delete message, either by the event (automatic if enabled) or by a republish (for a single or multiple students).