PowerSchool SIS Kansas

500 Generic Error

Error message: Message Removed - Retry publishing

Retry publishing
Retry publishing

This issue is common across all resources. In this scenario, a DEX restart generally resolves the problem, unless there is a bug or an issue on the DOE end.

To restart or reset the DEX connection for an instance, follow these steps:

  1. Go to the District Office.

  2. Navigate to Start > System > Data Exchange - General Setup.

  3. Turn the system off for 5 minutes.

  4. Turn the system back on.

  5. Click Configure next to the LEA Name.

  6. Test the connection.

  7. Save the settings.

  8. Close the window.

  9. Save again.