State Reports Remain Pending
Description: Reports remain in Pending status.
Workaround:
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Navigate to System > System Settings > Reset Server.
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Select Restart the OLAP Tomcat service (includes ReportWorks)
State Reports are Blank
Districts have reported that state reports are blank, which might be a result of an issue with the nightly process. Until the issue is identified and addressed, running the Refresh Premier Attendance should help generate the data. If the reports are still blank after running the refresh, ensure your system setup is as follows :
District Level
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Day Part (AM/PM) attendance must be enabled.
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The Calendar membership Type codes must be set up as per the Calendar Membership Type Code and SIF Mapping.
School Level
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Attendance Code Categories must be Excused, Unexcused, Suspension, SDA, and OSSSIF.
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The absent attendance code must be set to Excused or Unexcused.
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For Attendance Preferences, check the Meeting box.
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For Bell Schedules, the Day Part must be designated as AM/PM.
See also the Start of Year checklist.
Reporting Block Schedules to the Wave
To identify a course as a block course, add "One Semester" or "1 Semester" in the Course Description field.